Let's get your property in tip top, ready to shoot condition.
FAQ's
Find answers to common questions, our process, scheduling and more.
CONTACT
If you have questions or need more tips or guidance, give us a call.
TIPS FOR THE
General Interior
Lightbulbs
Replace any burnt out bulbs, please try and match the bulb temperatures with like bulbs. Turn Lights on :)
Cords / Plugs / Devices
Unplug / remove and or tuck away any excess cords, usb chargers, lamp cords, remotes, that may be a destraction.
Vacuum
A fresh pass with the vacuum and a dusting of hardwood floors will freshen things up.
Windows / Doors
Clean any windows and or doors that need a touch up to remove dust, debris or fingerprints or animal noses.
Lamps / Lights
Check bulbs in lamps or lights on any furniture, hide any loos cords.
Ceiling Fans
Dust and turn off any fans for the duration of the shoot. If we are capturing video we will turn them on during the vide portion of our shoot.
TIPS FOR THE
Exterior
Vehicles
Remove any vehicles from driveway, or RV parking, we also suggest parking away from the home in the event we are capturing aerial images.
Pool / Hot tub
Clean pool / hot tub and clear of any debris, remove automatic cleaning equipment if any.
Patio / Balcony
Arrange any furniture, remove grill covers, sweep or use a blower to remove any debris.
Garbage / Recycle Cans
Nothing is more unsightly than the garbage cans, tuck them away or in an inconspicuous place for the duration of the shoot.
Lawn / Landscape
Mow lawns, trim scrubs/trees, weed if necessary. Clear flower bed of debris.
Bicycle / Sports equipment
Store any bicycles, toys, sports equipment that may be visible around the property.
TIPS FOR THE
Kitchen | Dining
Countertops
Keep them clear, less is more in the kitchen, remove any items to declutter counter tops.
Trash bins
Remove or hide any trash bins or recycling, tuck away in the pantry, under cabinets or place in garage.
Dishes / Food / Towels
Remove dishes or food from sink and or countertop. Including dish racks and hand towels.
Refrigerator
Declutter any excess magnets, papers, pictures.
Table / Chairs
Tiddy up the dining table and chairs, remove any excess decor.
Cabinets
Clear away any clutter, arrange any decor and give it a fresh dusting.
TIPS FOR THE
Bathrooms
Bottles
Clear countertops. Remove lotion bottle, toothbrushes, medications, personal supplies, etc.
Toilet Seat
An oldie but a goodie, You've probably heard it before, "Put the toilet seat down" Well, we want to continue that tradition!
Toilet Paper
Our focus is certainly not on the toilet paper. But, it's visible at times, we try not to show it, Try throwing on a a fresh roll.
Towels
Replace previously used towels with some fresh ones. Minimize how many towels are visible.
Rugs / Bath Mats
Sometimes it is good practice to remove the rugs for photos to help show more of the flooring.
Declutter
It really helps to declutter smaller bathrooms to help keep the space feeling open and fresh.
TIPS FOR THE
Bedrooms
Beds
Make all beds and straighten pillows, throw on a flat sheet or bedskirt to hide items under the bed.
Nightstands
Declutter or remove items from nightstands, check any bulbs on lamps.
Toys / Games
Chances are the kids may have a few more toys than we remember, the fewer visible the better.
Closets
Generally we do not shoot the closets in most room, however if they are clean and tidy they may make an appearance online.
Dirty Clothes
Remove or hide any dirty clothes or laundry baskets that may be visible.
Sleeping Zzz
We know it is tempting to call it quits and take a nap with all this cleaning going on, but hang in there, we are almost done.
TIPS FOR THE
Pets | Misc
Dogs
We all love our pups, anything that can be hidden away that Fido may have left out will help us with the shoot. Dog beds, toys, etc.
Cats
Ok, we dont want to over do it MEOW, but moving any cat trees, condos or litter boxes, can mage a big difference.
Garage
We do not usually photograph the interior of garages, unless specifically requested, please make sure it's tidy and the doors are closed.
Staging
Add some touches of color, some throw pillows or maybe some plants in the space to dress it up a bit.
Amenities
Please be sure to indicate to your Realtor® if you would like the amenities to be photographed and that we will have access to them.
Schedule
All of our staff have a set time for each client as they may have multiple shoots in a day, please be respectful of the time allowed for your shoot.
Share our prep guide with clients
Awesome! The prep list is on it's way!
Oops! Something went wrong while submitting the form.
Share our prep guide with clients
We made it easy to share the guide, just fill out the form below.
Share the prep guide!
We made it easy to share the prep guide with your clients prior to your scheduled shoot. Just fill out the form and we will send a custom email to your client with your details and custom message. 😃
Thank you! Your email has been sent!
Oops! Something went wrong while submitting the form.
Answers to
Frequently Asked Questions
Here you will find the most common questions about our services.
Photography is delivered within 24 hrs. However based on the amount of client bookings we may have on a particular day and or any special editing requests it can take longer than 24 hrs.
How will the photos be delivered?
Your media will be delivered via email, from this email you can download photos with a single click, the media will be in a .zip format, ready to open and share to the MLS, website or even your marketing team. All photos are MLS ready and compliant.
What if I need to reschedule?
No problem, we have a very flexible rescheduling policy. We know things can change and we try to accommodate those changes even with short notice. You can reschedule from the confirmation email, client app, a text or a call. message us now | 435-429-0981
Do I need to be there?
This is entirely up to you, If we have access to the space via door code, Supra ekey* or other means it is not necessary for you to meet at the property. We enjoy seeing our clients but we understand you are running a business, think of TRUSS MEDIA as an extension of your team.
Do you have a mobile app?
Absolutely! We have an easy to use mobile app that makes scheduling simple and easy, you can manage bookings, reschedule, message or call directly from the LYSTPROS client app. Download it today.
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
.jpg)
.svg)
.svg){kind=icon}